Shipping Policy

Shipping Policy

 

Shipment processing time

We endeavour to process all orders as quickly and efficiently as possible. We currently offer delivery on Fridays and Saturdays.

We do reserve the right to amend the day of delivery at our discretion based upon availability of products and in the interests of improving our carbon footprint and fuel economy.

There will be one delivery attempt. Please advise if a safe place is available for your order to be left , or if there are any special requirements  to enable the delivery driver to fulfill the order.

Shipping Rates

Delivery on orders with a value over £35 is offered free of charge, however orders with a value under £35 will have a £3.50 delivery fee added at checkout. We also offer local pickup from:  The Farm Shop at Unit15, Glendale Farm, Southampton Rd, Salisbury SP5 2QW

Shipping Areas

Delivery to Romsey, Salisbury and Southampton West (including local towns and villages)

Carriers Used

We operate our own delivery service using our fleet of refrigerated vans

Addresses

Forest Edge Meats is a trading name of  Forest Edge Meats Limited, all orders are processed and dispatched from Forest Edge Meats Limited, 15 Glendale Farm, Southampton Rd, Salisbury, SP5 2QW

 Shipment confirmation and Order Tracking

Once we have received your order, we will inform you of updates via email and through the website.

 Damages & Issues With Order

If there are any issues with your order, please contact us at forestedgemeats@gmail.com and we will answer you as soon as possible.

DELIVERY

One attempt at delivery will be made, if you will be unavailable for us to deliver to in person then please give clear instruction regarding a safe place we can leave your order.

If we have no instructions regarding a safe place and receive no answer at the door we will endeavour to call you.

If you are still unreachable we will return your order to our shop where it will be available for collection for 48 hours.